Helping Others Step Up


Working to finalize three new products with my team was a good reminder for me about several key leadership principles. As I moved through the process with them, I realized I needed to keep the following in mind to ensure a successful outcome. These are things we all know, but sometimes don’t fully put into play.

1. Ensure everyone has the same definition of success

It sounds so simple, but people often forget the importance of defining and communicating what success looks like as they quickly dive into action mode. Taking this step can help you surface any differences in expectations that may exist in the team, and help all of you better understand what it will really take to achieve the ultimate goal. This step alone can vastly increase the likelihood of the team delivering the right outcome.

2. Keep things in perspective

When things go wrong, as they often do, think about the true underlying cause. Most people do not intentionally make mistakes. When you can identify what’s really going on, it will help you stay centered and able to solve the problem productively.

3. Keep things on track

Identify what’s working and what’s not, and take the time to help others understand that. In an effort to problem-solve, people often go straight to what needs to be fixed or addressed and overlook the importance of helping others see how to put what they are doing right into play even more. To give you a more balanced view and constructively share your thoughts, ask yourself what the person should keep, start, and stop doing to be more effective.

How you engage as a leader can be the difference between a painful path and a smooth road. Think about one principle you’d like to put into play more powerfully in the next week and one step you’ll take to do that. Remember that small steps can lead to big results.

© 2013 Neena Newberry | All rights reserved.