Is Your Team Overwhelmed? Here’s How to Help

I don’t have to tell you how stressful the past few years have been. As we developed our most recent white paper, “Managers Under Pressure,” we found research showing that all of this cumulative stress has taken a toll. Performance and morale are suffering. Employee engagement is at a seven-year low, which Gallup calls “one of the biggest threats to organizations and entire economies” in 2023. On top of that, more than 40% of professionals report feeling burned out at work. 

Photo by Vlada Karpovich

With your energy tank running on empty, you may find that you and your team members may feel more overwhelmed in the face of challenges — such as a major project or an organizational change — than you did in the past. 

Finding both short and long-term solutions is critical. 

Let’s start by taking a look at some quick ways to get yourself on track —three questions to ask your team and yourself.

1. Are you focusing on the right work?

When things feel chaotic and you are strapped for time, it’s even more critical to focus on where you can have the biggest impact on the business and your career. Challenge yourself to identify the top three areas and the percentage of time you should allocate to each. Use this to guide what you say “yes” and “no” to. With only so many hours in each day, remember that making the highest and best use of your talent and skills will help you deliver more in less time. And remember to strategically leverage others to free up your capacity. 

2. Do you create space to be strategic?

High performers know that they can’t simply react to what’s going on around them and still deliver consistently strong results. Being strategic and intentional about what they say and do is key. When things get hectic, how consistently do you carve out time on your calendar to reflect so that you can do just that? Don’t underestimate the importance of this strategy in keeping you focused on the bigger picture. Even setting aside 15 minutes a week can help you be much more proactive.

3. Are you getting enough rest?

Maintaining your energy during demanding times can be the difference between thriving and surviving. When people work long hours, they may not get the rest or sleep they need. Both are foundational to giving you the energy to maintain a positive attitude, outlook, and perspective and the ability to make good decisions. If you don’t get 7-8 hours of sleep a night or take short breaks throughout the day, what one step can you take to address this? It can be as simple as taking some deep breaths, walking away from your desk, or going to bed 15 minutes earlier.

With a longer-term view in mind, remember to also look for ways to help you and your team put sustainable practices in place.  Through thousands of hours coaching leaders, we’ve seen where individuals get stuck time and again and the strategies that can really help them move forward. That led us to make this content available through our award-winning New Lens® app. But it goes way beyond content, to help you take action with the support of cohorts and managers. We’d love to show it to you. Let us know if you’d like to see a demo.

Our New White Paper: Managers Under Pressure

At Newberry Solutions, we work with some of the world’s top companies. That means we get a firsthand look at the latest challenges organizations are facing, as well as how they are doing in meeting those challenges.

Across all fields, we’ve seen a clear trend emerge. Managers are more important than ever in helping organizations navigate key issues. But, at the same time, managers are more likely to suffer from burnout than either higher-level leaders or individual contributors are. In other words, the very people your company likely needs most right now are at high risk of disengaging or even leaving.

That’s why we created our new special report, “Managers Under Pressure: Why these key employees are feeling squeezed in 2023 — and what you can do to support them.” In it, you will learn:

• The current state of both layoffs and resignations, and all the ways that this turbulent employment environment places additional burdens on managers.

• What the “new normal” of remote and hybrid work looks like, and how managers are dealing with it.

• The cumulative effects of three change-filled years on a stressed-out workforce.

• How to support your managers’ wellbeing and productivity so that they can support your organization’s success.

Take a moment now to download your own copy of “Managers Under Pressure.” We hope that it will become a valuable resource for you and that you’ll share it with other forward-thinking leaders. After you read it, we’d love to hear your feedback and questions. So please tag me in your LinkedIn posts about our white paper, or contact us directly at info@newlensleadership.com. 

What Leadership Skills Should Training Address?

As you continue to navigate a lean work environment full of change, are you looking ahead to next year to see how to develop your team’s leadership skills? Choosing a leadership training solution can feel like “one more thing” to tackle, so I’m sharing a series of articles to help make the process a little easier.

Image by Gerd Altmann from Pixabay

In the first article, I shared some questions you can use to uncover what your team needs from leadership development training. This week, I’ll focus on helping you clarify the outcomes for your training solution. Remember, the program you choose doesn’t have to solve everything that’s going on with your team, but it should address your top two or three concerns. Below are common leadership challenges we hear about. Which ones affect your team?

Reducing Stress

I don’t have to tell you that everyone is busier than ever these days. Perhaps your team, like many others, is stretched thin because of staffing cuts or hiring freezes. According to findings of the Future Forum Pulse survey released in October, burnout is still on the rise, and 43% of professionals feel burned out. As a coach and facilitator who specializes in working with high-performing women, I was especially struck that the survey found 32% more burnout among women compared with men.

To be effective, leadership development solutions must address stress and burnout. Reducing your team’s stress burden will make it easier for all of you to deal with any other ongoing issues.

Prioritizing the Right Work

In a survey by Paychex Inc., 43% of respondents said a lack of time management skills is holding back their career advancement. As we navigate through uncertainty and change with lean teams, it’s no wonder that time management is difficult for many professionals.

To quickly gauge whether your team uses time effectively, ask yourself whether each member spends most of their time on their “Big 3”: the top three areas where they can have the biggest impact on the business. If not, aligning their capacity with what drives results should be a focal point in your leadership training program.

Improving Communication

Surveys consistently reinforce the importance of their employees’ communication skills, and leaders themselves say it is one of the most important leadership competencies. 

But, for many teams, the rise of remote work has introduced new communication challenges. Issues range from miscommunication over email and chat to overcommunication by managers who keep tight reins on remote workers to not knowing how to manage the volume of communication. The leadership training solution you select should reflect the new realities of workplace communication.

Developing Stronger Relationships

Closely related to communication is the ability to nurture productive relationships at work. Even before the pandemic, many high performers fell into the trap of keeping their heads down to focus on results at the expense of relationships.

Today, we have to be even more deliberate about relationship building. Research shows that employees find it harder to form a sense of connection with their colleagues in a hybrid workplace. And that impacts everything from collaboration to employee well-being. An effective leadership training solution should guide employees in how to build relationships with remote employees. If a training program involves peer learning or affinity groups, that in itself can strengthen relationships.

Engaging and Retaining Employees

One of the most important outcomes of a leadership development program isn’t necessarily part of the curriculum. Simply offering training and development is a big step toward keeping your employees engaged and retaining them at your company. In a 2019 survey, 94% of employees said they would stay at their company longer if it invested in helping them learn. A study that year by Sitel Group found that 92% of U.S. employees said that learning increases their engagement and motivation at work. 

What’s Ahead in This Series

As you consider the outcomes I’ve mentioned today, what is most important for your organization? With this in hand, you’ll be one step closer to selecting the leadership development solution that’s right for your team. In the final article of this series, I’ll talk about what effective leadership training looks like. In the meantime, I invite you to explore one of our newest leadership development solutions, the award-winning app New Lens. New Lens is designed to teach your team members how to manage their capacity, focus on the right work, communicate with impact - in a way that fosters connection and fits into their busy schedules. We would love to see if it can help you. Schedule your demo now.